WHEN YOU BUY:
You will receive exactly what is described and pictured in listing
Shipped between 1-2 days after payment clearing.
For dried herb / pepper orders allow up to 3 days from placement of order. We pick fresh and dry fresh.
We answer all emails promptly and send an email for each step of the transaction. If you are not receiving our emails, you may be blocked by a spamblocker or returned to us as “undeliverable mail”.
Google Check-out or PayPal – services to make fast, easy and secure payments for your
· We accept all Major Credit Cards, Visa, Master Card, American Express, Discover through PayPal and Google Check Out.
· We also accept USPS Money Orders and Cashier's Checks on US Banks.
· *PLEASE NOTE* ITEM WILL NOT BE SHIPPED UNTIL PAYMENT IS CLEARED BY BANKS OR MONEY ORDER RECEIVED.
TERMS & CONDITIONS:
All sales are final unless item was grossly misrepresented.
· Shipping to verified addresses only
· We want all customers to be 100% satisfied. If the item is not as stated in the listing and you are not satisfied you will be issued a refund for the amount paid.
· Buyer MUST notify seller within 48 hours of purchase that there is a problem and request a Return Authorization Number.
· Returns are accepted within 7 days of shipment date.
· ALL Returns must have a RETURN AUTHORIZATION NUMBER (RA#) on package for a return to be accepted. Returns will NOT be accepted without the RA #.
· Items must be returned in the same condition as sent. Any damage, alterations or use will not be acceptable for return. If damaged in shipment a USPS insurance claim will be filed.
A photo of damage is requested to be emailed within 48 hours or receipt of package.
· Returns must be sent with the original packaging and any documentation, packaging etc that was included. If original package is not used additional charges may apply.
· Buyer pays postage / insurance (if applicable) for returned merchandize.
· No refunds on original shipping charges.
· Please ask ALL questions BEFORE purchase.
When purchasing Brinsea incubator or pet product please request a copy of Brinsea's warranty and return policy.
Last Updated: 23 Aug 2011 23:03:20 PDT
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